Shipping policy

Shipping Policy

At TrueFinds, we are committed to delivering your order safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

  • Delivery typically takes 3–7 business days, depending on your location.
  • Delivery times may vary for remote or non-serviceable areas.

Shipping Charges

  • Free Shipping is available on all orders across India.

Cash on Delivery (COD)

  • We currently offer Cash on Delivery (COD) only.
  • COD is available in most serviceable locations across India.

Order Tracking

Once your order has been shipped, you will receive tracking details via SMS, WhatsApp, or email (where applicable), allowing you to monitor your shipment.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be cancelled.

Incorrect Shipping Information

Please ensure that your shipping address and contact details are accurate before placing your order. TrueFinds is not responsible for delays or delivery issues caused by incorrect or incomplete information provided by the customer.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to weather conditions, courier issues, public holidays, or other unforeseen circumstances. We appreciate your patience in such situations.

Contact Us

If you have any questions regarding your shipment or delivery, please contact us:

Email: supporttruefinds@gmail.com

Thank you for shopping with TrueFinds. We appreciate your trust and look forward to serving you.